Massanutten Resort Indoor WaterPark Area

There are 11 accessible parking spaces, 4 of them being van-accessible, that are about 240-385 get away from the entrance

The parking lot is made of pavement

The path to the sidewalk from the accessible spaces is at least 36 inches wide and does not have a lip

The slope of the pathway from the sidewalk (next to the accessible parking spaces) to the entrance is around 5% or 1:20

There are two entrance/exit doors to go through on your way in and on your way out, with no automatic door openers

The door handles are at accessible heights and the doors are not difficult to open in terms of weight/tension

The width of the door opening is about 33 inches wide and the lip is not difficult to navigate over

There is maneuvering clearances on both sides of all doors

There is a water fountain that is at an accessible height and has appropriate knee and toe clearances

Once you enter the building, you have to take a ramp to get to the main floor to access the elevator and there is a ramp to get to the second floor of the WaterPark area

The ramps have handrails, are wider than 36 inches, and are not steeper than 8.33% or 1:12

The sloped entries to get into the lazy river and the pool on the second level are wider than 36 inches and not steeper than 8.33% or 1:12, but do not have handrails

There are vents/drains on the WaterPark ramp which have openings that are parallel to the path of travel

There is no signage which helps people navigate to the elevator or the water wheelchairs

It’s possible that certain signs or tubes for the water are in the way of creating a 36-inch wide pathway, but almost all pathways are 36 inches wide besides this

The elevator has an opening of 42 inches, has a handrail in the back 32 inches above the elevator floor, is more than 70 inches wide and 50 inches deep, and all buttons are reachable besides the help button (48 inches off elevator floor) and the fire service button (52 inches off the elevator floor)

There are several components in the WaterPark area, such as the waterslides and the hot tub, that are inaccessible to get to

There is an alternative pathway which has doors that require a lot of force to open, and there is a lip with a gap between the outside and the interior of the building when using this alternative pathway

All chairs have seating surfaces at about 17 inches off the floor and are easily movable

All table surfaces are about 16.5 inches off the floor so there is not knee clearance underneath them

The tables are easily movable as well, and stay 6 feet apart from each other at minimum

There are chairs and tables spread throughout the first level of the WaterPark area

There is a Men’s Bathroom and a Women’s Bathroom, which are both labeled as accessible

There are no bathroom doors, however there are small thresholds which are not difficult to navigate over, and the openings are more than 33 inches wide

Customers using wheelchairs can do a 360 degree turn in either bathroom, but not in the accessible stalls specifically

The accessible stalls are about 60 inches by 60 inches, with 36 inches on one of the sides of the toilet

The accessible stalls have two grab bars around the toilets, all of them being 36 inches off the bathroom floor

The toilet paper dispensers are 7-9 inches from the centers of the fronts of the toilets in the bathrooms

The lights switches are at accessible heights off the floor

The sinks, two hand dryers, soap, and mirrors are at accessible heights in the bathrooms, and at least two of the mirrors are angled downwards as well

Most of the piping, but not 100% of the pipes underneath the sink are insulated

Swimsuit water extractors are not in an accessible reach range, they require pressing down on the lid on the top which is 48-49 inches off the bathroom floor

There is one spacious changing room/stall in each bathroom - they have door openings that are 32-33 inches wide, they are 68 wide (53 inches from the short side of the fold-down bench and 46 inches from the long side), 59 inches deep, they have an L-shaped bench, and have no grab bars around the bench

The L-shaped bench is at 18 inches off the floor, pretty difficult to fold up and down, 34.5 inches wide, 13.5 inches deep on the short side, and 20.5 inches deep on the L side where it comes out

At least in the Men's Bathroom in this stall, the hook for clothes/towels on the back of the stall door was damaged and unusable, but the lock/handle is at at an accessible height off the floor and does not require pinching, twisting, or grasping

The most accessible shower head in each bathroom has an L-shaped bench with the same dimensions as in the most accessible changing room and is about 18.5 inches off the floor

There is one grab bar that is on both sides of the corner near the bench which is about 36 inches off the floor

The grab bar is 26 inches long on the side parallel to the bench and 17 inches long on the shower control side

In the Men's Bathroom, the shower head can't be hung, so it is at an accessible height if it is hanging straight down

There is also a soap holder in both bathrooms that is about 34-35 inches above the bathroom floor, and the water controls are at accessible heights

The check-in counter for the WaterPark to the right is the most accessible, with a section of its surface at 34 inches above the floor

The card readers are all at 39-41 inches off the floor

The rest of the counters have surfaces at 40 inches above the floor

There is a clear counter which is slightly different from the others - the top of its surface is at 37 inches above the floor

You can buy merchandise from the clear counter - staff gets items for you and brings it to you and there are bags with handles available

There are hooks on the backs of accessible stall doors at accessible heights off the bathroom floors in the Women’s Bathroom

Bags with handles are available

There are flotation devices

There are two elements accessible by sloped entry: the lazy river and the pool on the second level

There is no handrails for this sloped entry, the surface is solid, and the slope gets about to 8.33% or 1:12.

The hot tub, Pipeline FlowRider, the young children pool, all the water slides, and the majority of the play areas on the second level pool are inaccessible

Near the lazy river, there is a mushroom that can drop water on you, and on the pool on the second floor, the closest thing to a ground-level play component is the water that can be dumped on you or squirted at you

There are 4 water wheelchairs available across from the first aid area, there is no signage to find them, and it is unclear if there is a space to store personal wheelchairs

All stairs that go into the pool have handrails on both sides of them with adequate space in between them

There is clear floor space of at least 30 inches wide and 48 inches deep next to benches and lockers

The bottom two rows of lockers are less than 42 inches off the floor, but it’s possible the bottom row might be difficult to reach for some visitors

Keys are required to open the locker, and visitors have to twist their wrist with the key to open it

There are life vests of a certain size that are all unreachable

Benches are 17-18 inches off the floor and are about 9.5 inches wide

There are 36 inches of space on each side of the benches

There are two family-sized changing rooms and two regular-sized changing rooms. In this picture you can see one of each

The door opening to get inside the family-sized changing rooms is 32-33 inches wide at least and has no lip underneath it

The width of the door opening for the regular-sized changing room is inaccessible

The bench surface inside the family-sized changing rooms are at 19 inches above the floor, the rooms are wider than 60 inches, and they are about about 50 inches deep from door to bench

Neither of the more spacious changing rooms have hooks at accessible heights

The door locks/handles are about 41-42 inches off the floor and do not require pinching, twisting, or gripping in the more spacious changing rooms